How to Write Effective Collection Letters

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Has one of your customers become a debtor? 

Want to learn how to write an effective collection letter? 

The more you can customize your collection process, the more effective it becomes. Just as a journalist covers who, what, when, where, and why, you want to cover all the bases: be specific with dates, invoices, balances due, interest amounts, and due dates. Make sure your debtor knows how much they owe and when they need to pay it. Debtors are quick to grasp at the flimsiest straws. If you give them the opportunity, eventually you’ll hear a debtor claim that they didn’t pay you because they didn’t know how much to send or when or where to send it.

You can send your letter by any means that you believe will be effective, including regular mail, fax, email, or express mail. Overnight mail can sometimes help create a sense of urgency.

When you’re drafting your demand letter, keep in mind the following general concepts:

  • Keep it short. No more than one page.
  • Use simple words, short sentences, and frequent paragraphs. Your letter should be easy to read with no room for misinterpretation or misunderstanding. Be firm, convey urgency, and use action words.
  • Customize the letter. Even if your letter is computer-generated, identify a specific recipient and reflect the specific invoices, dates, and amounts that are past due.
  • Demand payment by a specific date. Don’t give the debtor any wiggle room.

Debt Collection Services in Michigan Since 1961!

Since 1961, our top-rated lawyers have been dedicated to professionally and aggressively pursuing the money you’re owed in a straightforward, ethical manner. With offices in Birmingham and Grand Rapids, we handle claims against debtors located in Michigan, even if you are located out of state or out of the country.

If you want to use debt collection services in Michigan, your first step is easy. Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away- get started today! We look forward to hearing from you.

Muller, Muller, Richmond, & Harms, P.C

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