Detouring Around the Disconnected Phone
Is your debtor hard to contact?
Are they avoiding your calls?
What could possibly be worse than voicemail jail? A disconnected phone! In business, a disconnected phone is usually the kiss of death for your collections. It can be a major frustration, but the phone may not be the only way to communicate with your customer. Possible quick solutions include:
- Showing up on the debtor’s doorstep – Visiting your debtor may result in meaningful face-to-face communication, but there are potential drawbacks:
- The debtor is gone – Sometimes the debtor’s address is no longer valid, and driving to the location is a waste of time. Still, if you’ve made the trip, check to see if the business has moved. Go next door and see whether the neighboring house or business has any information that may help you find the debtor.
- Angry confrontations – Upon arrival, rather than getting paid, you may discover that the debtor prefers to engage you in a verbal or physical battle. Leave if the situation escalates.
- Emailing – Look for an email address on the customer’s credit application, letterhead, purchase orders, or website.
- Faxing – Sometimes even when the phone isn’t working, the fax machine still works. A fax number may also appear on a letterhead, websites, or credit applications.
- Texting – Even if your debtor’s voice mailbox is full, your contact may still accept a text message.
Muller Law Firm Specializes in Debt Collections in Michigan
If you need help settling a debt owed to your business by a debtor in Michigan, contact an experienced attorney who handles debt collections in Michigan.
Let our experts handle all the work for you! Fill out the information form on our “Contact Us” page, or give us a call at 248-645-2440, to ask questions and figure out your next steps. Don’t let the money owed to you go away – get started today! We look forward to hearing from you.