Legal Data Entry Specialist (Commercial Collections)

Location: Birmingham, MI
Company: MULLER, MULLER, RICHMOND & HARMS, PC
Job Type: Full-Time, Hourly, In Person, No Remote
Experience Level: Minimum 1- 2 years
Salary Range: Competitive, based on experience

Position Overview

We are seeking a detail-oriented and precise Legal Data Entry Specialist to join our commercial collections law firm. This role is crucial for maintaining the integrity and accuracy of sensitive client and case information within our database and case management systems. The specialist will handle a high volume of data related to collection accounts, legal documentation, and financial records, ensuring seamless operations for our legal teams.

Key Responsibilities

• Monitor accounts receivable and identify overdue commercial accounts using specialized collection software.
• Conduct high-volume outbound and inbound communications (phone, email, mail) with commercial clients to discuss overdue payments and negotiate payment plans.
• Collaborate with firm partners and internal billing/accounting teams to research and resolve complex billing disputes and discrepancies.
• Perform skip tracing and asset investigations when necessary to locate hard-to-find debtors or information.
• Accurately document all collection activity, client communications, and payment arrangements in the firm's database (CLS, WORD, TLO)
• Prepare files and transition accounts to the litigation department when pre-litigation efforts are exhausted.
• Generate regular reports on collection activities, account statuses, and progress toward collection targets for firm management.
• Prepare and File Judgments with the Courts.
• Perform Post Judgment Collection Activities. 
• Ensure all collection efforts comply with federal and Michigan state laws and regulations governing debt collection, such as the Fair Debt Collection Practices Act (FDCPA) and Michigan's occupational codes.

Required Qualifications

• Experience: A minimum of two (2) years of proven experience as a Collections Specialist, Commercial Collector, or in a similar high-volume accounts receivable role.
• Education: A high school diploma or equivalent is required; an Associate's or Bachelor's degree in Business, Finance, or a related field is a plus.
• Skills:
  • Strong negotiation, problem-solving, and critical thinking skills.
  • Excellent written and verbal communication abilities, with a professional and empathetic demeanor.
  • Proficiency in Microsoft Office Suite (Excel and Word are essential) and experience with collections or accounts receivable software.
  • Exceptional attention to detail and strong organizational and time-management skills.
  • Ability to work independently with minimal supervision and manage a high-pressure, deadline-driven workload.

Benefits

• Health, Dental, and Vision insurance
• 401(k) with firm match
• Paid time off and holidays
• Opportunities for advancement

Application

Submit resume and cover letter to richardAmullerfirm.com or mike@mullerfirm.com